Mastering De-Escalation Techniques Posted on February 27, 2022February 27, 2022 by info@wilmes.co Current Status Not Enrolled Price $2.00 Get Started Take this Course Course Materials Pen and paper to take notes Course Content Expand All Welcome A Great Story – Ram Dass Types of De-Escalation 3 Topics Expand Lesson Content 0% Complete 0/3 Steps Types of De-Escalation Terminology Goal of De-Escalation How to De-Escalate 10 Topics Expand Lesson Content 0% Complete 0/10 Steps Key Points When to Use De-Escalation Signs of Escalation 3 Types of People What people want Diagnosing the Situation Biggest Challenge You Face Posture and Presence Interrupting A Rant Watch Your Words Facing Violence 2 Topics Expand Lesson Content 0% Complete 0/2 Steps Where to Sit Move the Class Thank You
